Refund & Cancellation Policy

Sri Vijaya Durga Milk Agency follows a fair and transparent refund and cancellation policy to ensure customer satisfaction.

Refund Eligibility

• Missed or undelivered orders
• Quality issues reported immediately
• Incorrect product supplied

Non-Refundable Cases

• Products already consumed
• Complaints raised after delivery
• Wrong address or unavailability of customer

Refund Method

Refunds may be processed via monthly bill adjustment or original payment method.

Cancellations

Customers are requested to inform cancellations in advance where possible.

For refund queries, contact:
Sri Vijaya Durga Milk Agency, Bhimadolu, Eluru, Andhra Pradesh