Order Flow

How Orders And Payments Work

This page explains how Sri Vijaya Durga Milk Agency handles order requests, delivery confirmation, invoice generation and approved payment collection.

User Flow

For `user` accounts

1. Browse Products

Users review available products, pricing, and offers inside the user portal.

2. Place Order

Users select items, confirm the amount, and continue through the payment step in the order flow.

3. Payment Confirmation

After payment is completed by the user, the order is placed and appears in the account order list.

4. Review & Delivery

Our team reviews the request, confirms fulfilment, and delivers the approved order.

Retailer Flow

For `retailer` accounts

1. Product Review

Retailers review stock-ready items, pricing, and expected supply requirements.

2. Order Request

Retailers place an order request through the portal for daily or upcoming delivery dates.

3. Confirmation & Billing

Sri Vijaya Durga Milk Agency confirms quantity, delivery plan, and invoice amount before fulfilment.

4. Invoice Settlement

Payment is settled against confirmed bills, invoice dues, or approved account balance.

Orders We Support

  • Daily household milk delivery
  • Monthly subscription delivery
  • Retail and wholesale supply to shops
  • Bulk orders for hotels and businesses

Online Payment Usage

Payment handling depends on the account type and order flow.

  • `User` accounts complete payment during the order placement flow
  • `Retailer` accounts settle approved bills, invoice dues, or confirmed account balances
  • Bulk and retailer billing is processed only after confirmation